Transformação Digital na Gestão Pública – Estudo de caso de Conselheiro Lafaiete/MG

Abstract

Digital transformation has emerged as an essential element for modernizing and increasing the efficiency of public services, especially in mid-sized cities. This transformation involves the integration of digital technologies across all areas of operation, resulting in significant improvements in the efficiency, transparency, and accessibility of public services. The Municipal Government of Conselheiro Lafaiete/MG is a notable example of how this approach can be applied to improve urban management and public services. This article examines the various digital transformation initiatives implemented by the city government, demonstrating how they contribute to the modernization of administrative processes, the enhancement of quality of life for residents, and the impacts on the city's development.