Entre algoritmos e pessoas: desafios éticos na gestão digital
Keywords:
Inteligência Artificial, Gestão de Pessoas, Literacia Digital Crítica, Governança Algoritmica, Trabalho DecenteAbstract
This article presents an ongoing research project that seeks to understand the digital literacy of Human Resources (HR) executives, especially in the context of the growing adoption of artificial intelligence (AI)-based tools for people management processes. The research is based on the assumption that digital transformation in HR requires, in addition to technical mastery of digital tools, critical, ethical, and strategic skills to deal with the dilemmas imposed by automated selection, evaluation, and monitoring systems. Based on a qualitative approach, the methodology involves conducting in-depth interviews with HR managers from different sectors, analyzed using thematic analysis techniques. The study aims to contribute to the field of digital transformation by offering an overview of the digital readiness of HR professionals, identifying training gaps, and suggesting guidelines for more transparent, inclusive, and responsible algorithmic governance, in line with the principles of decent work (ODS 8) and the reduction of inequalities (ODS 10).