Yes, Chef! Experimenting Congruence Between the Chef of Cuisine and Informational Clues
Resumo
ABSTRACT: Literature on congruence has neglected studies in gastronomy regarding the congruence between the chef of cuisine and the cuisine in which they act. This study analyzed the congruence effect, the type of cuisine and the informational clue. Two experiments were executed, and were found that the congruence between a Japanese chef of cuisine and Japanese cuisine results in higher approval rates regarding the intention of buying sushi and the attitude of the consumer when compared to a Brazilian chef. In the second experiment, when an informational clue was added to the restaurant advertisement (a Michelin star), the chefs received equal evaluations, and it was observed that congruence interacted with informational clue. It should be highlighted that the evaluation of the Japanese chef’s cuisine did not depend on the informational clue, while the Brazilian chef received a higher evaluation when the Michelin star was on the restaurant advertisement.
Trilha: Estratégias e Gestão Varejista